Expose the Strategies that Prevent You From Being an Effective Problem Solver
Take advantage of the benefits in using Apollo RCA by going beyond the conventional wisdom that fails to deliver meaningful and consistent results.
Various RCA Methods and Tools in Use Today
There are many tools and methods that people generally understand as a form or problem-solving and are otherwise considered Root Cause Analysis (RCA).
You may be familiar with numerous terms including; Root Cause Failure Analysis (RCFA), Root Cause Investigation (RCI), Root Cause and Corrective Action (RCCA), Corrective and Preventive Action (CAPA), Failure Reporting and Corrective Action System (FRACAS), Fault Tree Analysis (FTA), Failure Mode and Effects Analysis (FMEA)… and so on.
Typically, the conventional wisdom ascribed to them is often wrong and when coupled with intellectual laziness and resistance to change it leads to stasis and a dedication to ignorance.
To properly evaluate root cause analysis methods and tools, we need a standard to which they can be compared.
It is generally agreed that the purpose of root cause analysis is to find effective solutions that prevent recurrence of the defined problem.
Accordingly, we believe an effective problem-solving process should meet the following six criteria:
1. Clearly define the problem and its significance to the problem owners.
2. Clearly delineate the known causal relationships that combined to cause the problem.
3. Clearly establish causal relationships between the root cause(s) and the defined problem.
4. Clearly present the evidence used to support the existence of identified causes.
5. Clearly explain how the solutions will prevent recurrence of the defined problem.
6. Clearly document criteria 1 through 5 so others can easily understand the logic of the analysis.