Root Cause Analysis Training

Problem-solving is generally understood as the process of finding solutions to a difficult or complex issue and as you will see it is more specifically about eliminating, changing or controlling causes.

The best solutions are often unfamiliar and novel because they are attached to causes that might otherwise be overlooked by common methods.

To more readily discover opportunities for solutions you will need to understand as many causes as are sufficient and necessary for any given event.

Causal relationships are defined by cause-and-effect principles that allow us to put form to the structure of reality.

The Apollo Root Cause Analysis methodology is a new way of thinking that goes far beyond the traditional problem solving processes. It facilitates the creation of a common reality using input from all stakeholders to produce an evidence-based understanding of the problem.

You will learn there is no such thing as a single “right” answer and it is not the mythical root cause we seek. Instead we are looking for any number of effective solutions found in a connected set of proven causes. 

The ability to prevent a significant event from reoccurring may be measured in any number of ways such as cost savings, cost avoidance, reduced risk, increased reliability, improved productivity, competitive advantage and so forth.

When your team's solutions are objectively assessed and implemented on proven causes rather than through people-centric guessing and voting, repeat events will be eliminated.

Training your employees to think causally leads to minor problems being fixed before they cause big problems. The well-trained team will come to their next meeting with causes and evidence while the untrained team will come with stories and opinions. The time saved and the resulting quality of solutions justifies the investment spent on training many times over.