Software Support

Thank you for choosing Apollo Root Cause Analysis and RealityCharting software. Please complete the form and we will respond quickly to your inquiry.

Kindly consider the following support priorities and share steps to reproduce the error or describe the differences between current and expected functionality.

Priority A: An Error that renders the Software inoperative or causes the Software to substantially fail.

Priority B: An Error that substantially degrades the performance of the Software or materially restricts use of the Software.

Priority C: An Error that causes only a minor impact on the use of the Software.